Western Honda thanks you for your support- with over 1,000 5-STAR Reviews on the internet! Here is a sample of them:
Without a doubt my experience with Western Honda was superb. I worked with Allen and he was honest, fair and I clearly received the best deal in the area. No haggle, not pressure, just the best price and excellent service. I would refer anyone to this dealer if they are looking for a Honda.
Had a wonderful experience purchasing a CBR650F! I did a lot of research online, saw their prices, called to confirm the web price and set an appointment. Met with Allen who helped me with the process, informative without being high pressure. He and Jason in the back office made it a seamless transaction. Spencer in parts and accessories spent 40 minutes with my wife and I on helmets and jackets. Great experience, thanks guys!
Best vehicle purchase ever! I have bought nine cars and motorcycles over the last 30 years and this was the cleanest, easiest, and most pleasant of them all. I live in San Diego and made the 356.8 mile trip to make the purchase of my 2014 CB500X from Alan Torres. It was worth every mile not only for the savings but the whole experience. Alan went out of his way to take great care of me and had everything set to go when I arrived. He even picked me up from the airport! I can't say enough good things about him and the dealership. In fact, for my next Honda purchase, I would still travel out to buy from them even if the prices were the same as here...good people such as these deserve to have the business. There needs to be more honest, fair, and customer service focused dealerships such as Western Honda.
Everything went exceptionally well from start to finish. The price was excellent. The salesman Jez was great. Everyone was a pleasure to deal with. The entire transaction was done in under an hour.
My husband and I were looking for the Pioneer 700-4 UTV and found Western Honda online and called them to see if they had any on hand. To our surprise they had 2 of them , we immediately went over to see them and we were so warmly greeted , the sales person Jez was excellent to work with. We ended up buying it on the spot. Went back the next day to pick it up and everyone that we met, from the sales dept, service dept,manager was so informative, friendly, and helpful! Would recommend them highly!
Great experience. Allen with the sales team was A+
Excellent shop to work with fast and friendly. Great prices.
I worked with Jon to purchase a new NC 700XD DCT, and it was a very pleasant experience. I got a great price that the competition could not beat! Great service dept too! If you are in the market for a Honda, I would recommend no one else than Western Honda. I look forward to every time I stop by the dealership. By the way, the bike is awesome too! Thank you!
Great service here. Stopped into look at the 2014 CBR650F and ended up going home with her with John's help. VERY HAPPY CUSTOMER!
Experience was great. John and Jason did a great job. It was nice dealing with Jason at the close of the sale. He offered all of the normal financial products but did not pressure to buy any. He just broke them all down and said what they do. He then left the decision to me. John was also great on the sales end as well. No pressure here either, just facts. I feel I got a great deal.
Came in to look at the Honda NC700x and loved the service. They let me look at the motorcycle and the greeted me. They were very friendly and didn't pressure me at all. They explained the differences of the bike from the other models. Letting me sit and get a feel for the bike helped greatly. As soon as I was ready they sat me down and went over everything. They were fun and respectful. great overall experience.
I had the pleasure of buying a cbr 250 and the transaction was smooth and great. The sales reps are great to deal with every time you go in. Everyone is always more than willing to help you. I love this place and look forward to doing more business with them.. keep up the good work guys!
Wonderful, quick service. Answered all my questions. Allen was very patient and helpful and we got everything done in a timely manner. Thanks so much Western Honda!
I've bought two motorcycles (my first two) from these guys and have always had a great experience. They all love to ride and love to see someone get a new bike and because of that, they know their inventory. Jez sold me my first bike, a used Honda Shadow, and is always happy to chat when I bring the bike in for service. He also went above and beyond good customer service when I had a minor glitch with the Shadow. There was a broken wire between the alternator and the battery and when it died on me a couple weeks after buying it (battery wasn't charging because of the wire), Jez couldn't find a free service person to pick me and the bike up, so he drove down and picked me and the bike up himself and I was back riding that evening (within about 3 hours). I bought my second bike, a brand new Honda Fury, from John. Both made the process easy and explained everything along the way. Their finance guy makes signing all the paperwork less boring and the service department is always great. Living in Arizona, the bike is my primary vehicle 10 months out the year and Western Honda keeps it running great.
they had exactly what we were looking for. everyone was super nice, especially Alan!
Wonderful experience, patient and friendly sales and maintenance staff. Helped me with everything I needed and more. Well worth the hour drive to do business here!
I had an amazing experience. ALL THE TEAM WAS WONDERFUL. in less than two hours I owned a Honda Shadow. Great place for business.
I have been a long-time customer of Western Honda and just purchased a 2013 Honda Fury for my Dad. "Baby face" Al is always a pleasure to deal with and I have no hesitation recommending Western Honda to anyone in the market for a new or pre-owned motorcycle. On the rare occasion that I have had to contact the Service Department, the mechanics have been friendly and gave good advice. Trust me, when buying a Honda, you don't need to go anywhere else in the Valley. JV
Great experience from beginning to end! It doesn't take long to see why they have so many positive reviews. I'm a new rider and wanted a new motorcycle to start on. Stopped in at Western Honda. Their knowledgeable, no-pressure sales department quoted me a price 15% (about $1000 out-the-door below another dealership in town). Rode out on a new Honda CBR 500R with less than an hour of processing time. Will be in the market for a CBR 600RR in a year. Western Honda will be the first place I call!
I had a very great experience at Western Honda! The customer service was outstanding, they were very helpful and made the experience quick and joyful. Randy at Western Honda went out of his way to give my three year old something to do during the process. Overall, it was a great experience and I would recommend them to anyone in the Valley!
Just driving buy and ended up with a new Honda CBR 600, so I was not very well prepared. The staff was amazing, turns out I used to race mountain bikes with the sales guy 20 years ago. No pressure from the sales staff and finance guys worked hard to get it done in a timely manner. I have lived in Phx for over 20 years and have always dealt with the guys off Country Club in Chandler, they are a disaster. Why in the world I never came here I do not know? I will be at Western Honda from now on! THANK YOU very much to all the staff!
Amazing team, amazing service. Best buying experience ever. Have to buy your next bike here!
I went into Western Honda today, and had a killer experience. As a sales rep for Chevy I was expecting the same nerve racking experience. The process was smooth and relaxed. My sales guy Alan was chill and helped me into a Honda PCX 150.
Just want to give a great big thank you to the your service manager and the mechanic willing to help me out with grip install today. I fought with a set of Avon grips for my VTX 1300R for at least an hour today until I finally gave up. I drove up to the shop (where I always go, love your shop) and talked to the service manager. He asked if I wanted it done right now. Well, SURE! It was done quickly and for a great price. Thank you again, I really appreciate them going above and beyond.
Al Badoux Super Positive experience !! From the very first telephone call with Allen, to signing the last page of the contract with Randy, the experience was outstanding. These gentlemen are professional and know their business. Like us all, I searched for the best deal and Western Honda of Scottsdale is truly the largest seller of Gold wings west of the Mississippi. I cant remember when I laughed while in a finance dept - thanks Randy, your awesome. The bike was ready as promised, numbers all added up and Allen gave me a great pre-flight tour of all the massive controls etc. Thank you guys for everything - the ride home was awesome and hot.
thank you so much to the parts department Kevin you were a big help i just bought a 1997 Honda CR 250r and he help answer all my questions and got me all the proper products i need to get my bike squared away and to keep me in the DIRT! i live up in northern Arizona and drove down to the store to get my products it was a long drive and was worth it once again Kevin was outstanding and seems to me he is a valued member of your team thanks Kevin.
The service that I received was exceptional. At no time did I feel uncomfortable. From talking about the bike and its attributes to price negotiation, Al was very professional and courteous. Al went far above his call of duty by delivering the bike the evening I purchased it.
Was totally impressed with everyone during my purchase of my new Fury. No pressure sales just all good information. Alan had answers to all of my questions and was very helpful without making me feel pressured or uncomfortable. Finance Department worked with a pre-approved loan that I had and made doing all of the paperwork easy. The guys in Parts were all very friendly and knowledgeable and gave me a 15% discount off my glasses and helmet. 15% off all parts all the time, pretty sweet deal. I love this place! Definitely recommend it!
I have a 2008 Honda Shadow Aero, 750cc, that was not purchased at Western Honda. Even though it was not purchased their, The Service Department, Jason, Has treated me very well. I was having carburetor issues and a few other minor things and I set up an appointment for 1 PM. I arrived about 12:30 and Jason took my Bike in right away. The Bike had set for some time before I purchased it and when Jason got the Carburetor disassembled he showed me how full of sediment it was and that the pilot jet was plugged up. He cleaned all parts, and the he pulled one of the spark plugs which at some time had gotten very hot. I had him replace both of them. He checked and brought my tire pressure up to where it should be. He completed the work in about 1 hour and I am very pleased with the way the bike now performs. Jason has acquired a new customer for his shop because of the respect that the he showed me, his professionalism and knowledge of the products. There was not a moment when I felt that I was un-welcome at the dealership because I did not purchase my bike there. I would most assuredly recommend this dealership and service department to anyone that has any kind of motorcycle. Thanks, Jason, for a job well done! PHIL
Bought a brand new 2012 CBR250R back in December from here after calling dealers around the valley. Ride Now, the closest shop to me, said that they couldn't touch Western Honda's prices.
Went in and they set me up. Parts are also cheap (even compared to internet). Haven't had service done here yet so can't speak to that. I really wish Yelp wouldn't filter my review, because this bike shop is seriously legit. I ordered some parts to do an oil change (gaskets and filters and what not), and their prices matched any internet prices I found... only I didn't have to pay shipping like I would have had to online!
If you're in the market for a new bike, feel free to go to the other guys first. See how low they can go OTD. Then call up Western Honda, get an even lower price, and thank me later. I speak from experience - Western was literally HUNDREDS cheaper out the door than the other guys.
Bought a new Goldwing about a month ago from Western Honda. I live in Tucson and tried to make a deal here before contacting Western Honda in Scottsdale via the internet. From the very start Allen from Western Honda was very responsive both on the internet and phone. Allen made me a deal on the phone that was substantially lower than I was able to get in Tucson. The following weekend Allen made arrangements for me to test drive a Goldwing. When I arrived at Western I was treated professionally with no high pressure sales tactics. We made the deal, it was so easy! When Jason was getting the bike prepared for me to take home he noticed that there was a part that was damaged in the crate during transportation. I had not noticed. He said he would make arrangements with Honda for replacement parts and put them on during the first maintenance service, and he would comp the first scheduled service for the inconvenience. When I returned about a month later they drove me to a restaurant so that I could get breakfast while the service was performed. When I returned to pick up my bike I was awed again. Not only had they fixed the damaged part they upgraded it with chrome that retails for $149 for free!!!! That is total customer satisfaction!!!! Highly recommend these guys!
I just have to give your customer service a standing ovation! I recently purchased a clutch kit for my 2007 Rebel and for some reason one of the studs broke off the clutch press plate. You went above the rest and sent me a new one. I finally put that one on and it runs great!! Thanks so much for your awesome customer service that comes at a great time since I have been furloughed. You rock and I plan to tell my Honda buddies just that and forget the local Honda shop here who is rip off. I greatly appreciate your service and will give 5 stars (since that;s the max).
The Western Honda folks were very good to me. They talked to me about what I wanted and how much I wanted to spend. I didn't want a new one at that time so we looked at the used bikes. Robert told me about each bike and the cost. I got down to a 2003 VTX 1800, wow, this was nice. Said they would make me a deal, and did. Robert worked with me until I drove the bike home. Great people. They keep in touch and I've been out there and even met a group of riders that I'm going to join with. If your looking for a bike, go to Western Honda. No pressure sales at all is another reason why I like them. JC
Western Honda is a first rate experience in every way. Getting the bike of your dreams with ZERO hassles is possible at Western Honda thanks to Robert and Randy. JEFF D